PLEN
Answers to the questions we hear most often: about quantity, quotes, design, lead time and delivery. If something is missing, call or email us.
No. We are a custom clothing manufacturer. The products we show are our projects – they belong to our clients and we do not sell them. We can, however, prepare a similar design for you – tell us what you liked.
For everyone, not just fans. Clubs and supporters’ groups are our main clients, but we also take orders from companies in every sector.
We do not have a price list, because we quote every order separately. The price depends on the quantity, style and fabric, the size of the design, the decoration technique and the number of colours. Tell us what you want to order and we will reply with a proposal and a quote.
It depends on the product:
No, we do not make single pieces. The minimum quantity depends on the product – see the list in the question above.
Yes. We quote in tiers: we give the price at several quantity levels, so you can see straight away how the unit price changes for a larger quantity.
Yes.
The quantity, product and style, colours and target date. If you have a logo or a finished design, attach the file. We will reply with a proposal and a quote.
No. The design is included in the price of the order.
Yes. Our design team prepares a visualisation, and we only start production once you approve it – together with the fabric, colours, quantity and date.
Working files with separate layers work best, but sometimes high-resolution PNG or JPG files are enough – it all depends on the design.
We sew them ourselves, from scratch. If a client wishes, we also use ready-made products from brands such as Malfini, Fruit of the Loom or Stanley/Stella.
Screen printing, heat transfer printing (DTF), machine embroidery and sublimation, plus patches, trims and sewn details. We match the technique to the fabric, quantity and product.
Yes. Each piece can have its own lettering. We match the technique to the design – we personalise with embroidery, sublimation or DTF.
Yes, we produce labels with your logo and sew them into the garments. They are made in one large batch, so they pay off for bigger production runs or when you plan a longer collaboration.
Yes, we make women’s and kids’ cuts.
The measurements are in our size charts – in centimetres, with the garment measured lying flat.
Usually up to 4 weeks from approval of the design. In peak season the lead time can be longer – we always tell you when we agree the details of the order.
Let’s talk. Every situation is different – sometimes we can change the order of work or speed up production. But we always commit to a realistic lead time when you order.
By DPD or InPost courier. We give the delivery cost once the quantity is fixed – then we can work out the size of the parcel.
Yes, once we agree the date and place of collection.
Yes. We speak English on +48 570 440 202.
Yes, we deliver to all European Union countries. Delivery is paid by the customer – we give the cost once the details of the order are agreed, because the number of parcels is not known in advance.
The same as for orders in Poland – usually up to 4 weeks from approval of the design. Delivery then takes 2–3 working days.
We issue invoices in euros (EUR).
These are net prices, excluding VAT. If you have a company with a valid EU VAT number, these are the final prices, as we can issue an invoice with 0% VAT for an intra-Community supply of goods. Otherwise, we will need to add 23% VAT to these prices.
Yes. We reply in English by email and by phone – call +48 570 440 202 or write to [email protected].
Show us your design or describe the effect you want. We will match the solution to the fabric, quantity and product, and then prepare a quote.