Terms and conditions of Radical Fans internet shop (www.radicalfans.pl)

 

1. Internet shop available under www.radicalfans.pl is run by Grzegorz Pajor who runs economic activity under company name RADICAL FANS Grzegorz Pajor that is listed in Polish Central Evidence of Economic Activity run by proper Polish Economic Ministry responsible for economic acitivity, having it’s own: economic activity address and delivery address: 50/52 Niciarniana Streett; 92-320 Lodz, NIP 728-250-72-15, REGON 101779502, email address: kontakt@radicalfans.pl, phone no (+48) 516705355 (fee as per standard connection – according to providers price list)

 

2. Conclusion of the contract between Customer and Seller takes place after placing the order by the Customer at Internet Shop. After placing Order seller immediately confirms it is received and takes the order for completion.

 

3. Detailed information about possible payment methods is described in “payment” section. Seller provides customer with following payment methods:

- Cash on delivery (Only In Poland)

- Bank transfer to sellers account

- Przelewy24 secure payment 

 

4. In case of bank transfer payment, electronic payment or card payment, customer is obliged to complete payment within 7 calendar days from date of contract conclusion.

 

5. Items delivery to the customer cost is 5EUR, unless sales agreement says different. Delivery costs are included in “Delivery” section and in email confirmation of the order.

 

Following shipping methods are available

- Polish Post

- GLS courier

 

6. Product delivery time is 2 to 14 days depending on destination country and chosen delivery method

 

7. Customer product complaint can be placed for example:

- written form at address Radical Fans, 50/52 Nicarniana Street, 92-320 Lodz

- electronic form by email at kontakt@radicalfans.pl

 

In case of complaint we request information about circumstances of complaint, especially type and date of fault. When placing complaint order number is required!

 

We will respond to customer’s complaint as soon as possible, no longer than 14 calendar days from date of complaint placement.

 

More about complaints in “replacement and complaints” section.

 

Customer has a right to cancel order within 14 calendar days from date receiving items without telling reason and without additional costs.

 

Written note about order cancellation can be placed for example:

- written form at address Radical Fans, 50/52 Nicarniana Street, 92-320 Lodz

- electronic form by email at kontakt@radicalfans.pl

 

We are obliged to refund full amount transferred by customer not later than 14 calendar days from the date of receiving items back.

 

More about cancellation of order in “Returns/ renouncement of a deal” section